Here at Caralot our mission statement is to give you 'The most enjoyable car buying experience you'll ever have.
We aim to deliver a service over and above what you would get from any other car dealer in the UK and have thousands of extremely satisfied customers.
Its easy for us to tell you how great we are, so why not listen to some feedback from real people about our company below.
Find out what our real life customers think of our 5 star service below!
Craig from Derby
"I am really pleased with the service I've received from Caralot. The salesmen were all helpful. They gave me a fantastic part exchange price on my car which I didn't expect that helped me buy this fantastic BMW!"
Paul from Nottingham
"Just a quick message to say Thank You Very Much for making our Daughter Chloe very happy...She absolutely loves her new Clio that we picked up Saturday...Very enjoyable buying experience from a very different, quirky Car Sales Business (It's not very often you see an owner of a business fly across the lot on a kids scooter!!) Keep up the good work, we will be back for our next motor when the time comes, furthermore, we will most certainly recommend you guys to anyone that asks....And that's saying something for Forest fan coming across to Derby!!"
Michael from Gloucester
"Your company promise to give customers ‘the most enjoyable car buying experience you’ll ever have’. You have certainly done that for me. I have purchased quite a few quality used cars during my lifetime, always from main dealers, but I have never experienced such a genuinely helpful and satisfying purchase as I have just had had with Caralot."
Neil from Leicestershire
"I visited Caralot on the recommendation of a friend for my daughters new car. We purchased her a lovely Mini and I was so impressed with the speed and professionalism of the team that I returned myself and purchased a wonderful Mazda MX-5. I received the same astounding service and even when my Mazda developed a fault, Team Caralot couldn't have been more helpful in getting the situation resolved. Would definitely recommend them to others and will have no hesitation in returning there for my next car."
Paul from Derby
"Great people. Great cars. Great prices. I am a local man who would not think of going anywhere else other than Caralot. The guys are great fun and make the entire experience easy and fun. I got a great deal on a Saab and I absolutely love it."
Lorraine from Buxton
"All the team at Caralot are friendly, helpful and will go that extra mile to ensure customer satisfaction. I have had 2 cars from Caralot both of which have been superb. The cars were ready for collection in no time and were spotless. They even sorted out my private plate change in super quick time. I couldn't recommend Caralot highly enough, without a doubt THE most enjoyable car buying experience."
Matthew from Allestree
"I purchased a beautiful BMW from Caralot, It has to be one of the best places I have ever brought a car from! Really friendly and down to earth guys who take pride in what they do. The after sales was incredible! I was unlucky enough to have a problem with my car 2 months after purchasing it, I took the car back to the guys to see what could be done about the problem, they were very helpful and supported me all the way, they paid the garage fees and made sure I was happy from start to finish. Amazing place and amazing people, brilliant sales and brilliant after sales! I couldn't be more happy! I will definitely be returning for my next car!"
Myles from Loughborough
"These guys first came on my radar 3 years ago. I needed to change my car for work so took my Nissan 350z to them for a valuation - first they gave the best offer over 5 dealers I had previously visited, but also the car I was interested in was priced very competitively. They then did me a deal on the screen price! As I worked on the road, I dropped in to have look around about 8 months later, every member of staff remembered my name, my wife and asked how the new job was going. This was very impressive. Since then I have changed my car again, in fact I have had another two cars from the guys!"
Oliver from Nottingham
"Purchasing a car from Caralot has been without any regrets. The used car market is a minefield to an inexperienced buyer and the team at Caralot gave me confidence when making my decision. There after sales service has been second to none with a couple of small issues that were dealt with promptly and professionally. I'd sum Caralot up as an incredibly smooth operation run by people who actually care. FIVE STARS ;-)"
Chris from Stamford
"We have just recently bought our third car from Caralot, the first was in 2010, and our second and third within the past two months. We live over an hour away from Caralot, but after our first experience, this was our first port of call when looking for new cars. Their hospitality was exceptional, even to the extent of offering us a place to go to keep our children entertained (a dedicated area kitted out for colouring in and playing) while we were discussing the cars. They offered us a very reasonable trade in price and also a great deal on the cars we purchased. I was also offered an extended warranty, which I took due to the negotiation of the purchase price. Thanks again, from a valued customer."
Paul from Woking
"Absolute pleasure meeting the guys at Caralot. Thanks a lot for looking after me so much. I hope to see you again soon. Cheers guys."
Roy from Gloucester
"I am used to buying cars from main dealers where they are all pushy and pressurise you into buying. At Caralot there was no pushiness whatsoever - they made it easy and a joyful experience. I highly recommend them!"
Tony from Stoke-on-Trent
"Just a quick email to thank you and your staff for the excellent service I received recently when I bought my Vauxhall Insignia from you. Your staff are a credit to you. From the moment I walked in I was asked if I would like a coffee then every staff member asked if I was ok and Mike in particular was great - many thanks - i'll have no problem recommending your garage."
Dave from Rugely
"Many thanks for the excellent service provided by you (The no pressure sales team) will highly recommend Caralot to friends and family. Wish you all the best for the future."
Steve from Newark
"Excellent service - the most random time buying a car so far. I doubt any other dealer will top this quality service. Opened late so I could view the car. ***** Cheers Lads."